Announcement (29 July 2022)

Tracking Refugee Information System (TRIS) is a program by the Government of Malaysia to enable the tracking of refugees in Malaysia. In recent years, through the Government-initiated Joint Task Force, UNHCR has been in discussions with the Government on a variety of issues related to refugee protection to explore areas of closer cooperation. These discussions […]

Please ensure that your phone number is updated with UNHCR. UNHCR is actively calling and sending SMS messages to refugees and asylum-seekers to schedule appointments and process cases. If your phone number is not updated with UNHCR, the office is not able to contact you. Please update UNHCR each time you change your phone number […]

In order to enhance the security features and efficiency in verifying all UNHCR documents, including paper documents, as of 25th July 2022, UNHCR is issuing a new version of UNHCR documents to refugees and asylum-seekers. The Under Consideration (UC) letter and the Certified True Copy (CTC) letter issued to individuals who have lost their documents […]