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Updating Your Contact Details with UNHCR
August 28, 2022
Posted by: info_irasar
Please ensure that your phone number is updated with UNHCR. UNHCR is actively calling and sending SMS messages to refugees and asylum-seekers to schedule appointments and process cases. If your phone number is not updated with UNHCR, the office is not able to contact you. Please update UNHCR each time you change your phone number by submitting the phone number update form available here.
In the phone number update form, kindly ensure that you input the correct UNHCR ID number following the exact characters on your UNHCR documents. If you fill in the form correctly, you will receive a confirmation SMS within seven days. You will not receive a confirmation SMS if you did not fill in the form correctly or if your phone number is already up-to-date with UNHCR.
Please also ensure that your current address is updated with UNHCR by submitting the personal detail update form available here each time that you change your address.